Jenna Gross
Program Manager
 
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Jenna’s Blog

Do your customers remember you?

12/18/09

This is great advice... it was just in Bill Marvin's Electronic House Call #620.

"The big rule of thumb in the direct marketing business is that a list loses 10% of its value every month that passes without some sort of contact. This means that ten months of neglect and your list isn't worth a dime! How's that for perishable?"

Email your customers every two to three weeks. Not too little. Not too much. With pertinent content, it's just about right.

 

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